1. Data Controller The data controller responsible for your personal information is Neo Clinics, located at Av. de la Platja, 94, 17249 Castell-Platja d’Aro, Girona, Spain.

2. Information We Collect We collect personal information when you interact with our website, specifically through:

• Contact Form: Name, email address, phone number, and any details you provide in your message.

• Booking System: Appointment details, contact information, and preliminary health inquiries processed securely through our embedded GoHighLevel (GHL) calendar.

3. Purpose of Processing Your data is used exclusively to:

• Respond to your inquiries via the contact form.

• Schedule, manage, and send reminders for your appointments via the GHL calendar.

• Provide personalized information regarding our regenerative and medical treatments.

4. Third-Party Services We use GoHighLevel (GHL) as a third-party processor to manage our booking calendar. Information submitted through the booking calendar is securely processed and stored by GHL in compliance with relevant data protection standards.

5. Your Rights (GDPR) Under the General Data Protection Regulation, you have the right to access, rectify, restrict, or request the deletion of your personal data. To exercise these rights, please contact us at info@neo-clinics.es.